Course: Corporate Information Support

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Course title Corporate Information Support
Course code PEM/BPIPF
Organizational form of instruction Lecture + Seminary
Level of course Bachelor
Year of study not specified
Semester Summer
Number of ECTS credits 4
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • DOLÁK Radim, Ing. Ph.D.
  • ŠPERKA Roman, doc. RNDr. Ing. Ph.D.
  • RYLKOVÁ Žaneta, Ing. Ph.D.
Course content
1. Information technology and company 2. Data 3. Life cycle of the information system 4. Business management 5. Marketing 6.Trade promotion 7. Support of services 8. Customer Relationship Management 9. Economy and Finance 10. Taking care of Human Resources 11. Logistics IS, transportation 12. Company and the internet 13. Individual processing of the seminar paper 1. Information strategy, information system requirements, possibilities of use of company information systems in the management of major internal business processes. 2. Strategy and planning, acquisition (purchase and development), implementation (introduction), operation and maintenance, decommissioning. 3. Information support of various levels of management, decision-making support systems, management information system, integrated systems of company management, advanced planning systems, management of supplier-consumer chains, data warehouses. 4. Marketing IS, marketing intelligence system, marketing research system 5. Point of Sale systems, automation of data entry, e-commerce. 6. IS in the services, supporting the creation of product in services, processes of support and repair of products 7. Operational CRM applications, analytical CRM applications, application of CRM to support cooperation 8. The processes of economic company management, economic IS, Cash Flow Management application, controlling. 9. Payroll systems, Employee Relationship Management, Human Resources Management, Workforce Dynamics Analysis, Workforce Automation, Employee Portal, groupware (support of teamwork). 10. Logistics IS, freight transport management, management of passenger transport, repair activity 11. Office Management System, electronic publishing systems, integrated document management, workflow systems 12. The essential features of the Internet, basic Internet services, communication on the Internet, e-business 13. Individual processing of the seminar paper.

Learning activities and teaching methods
Lecture with a video analysis, One-to-One tutorial, Skills demonstration, Seminar classes, Students' self-study
  • unspecified - 26 hours per semester
  • unspecified - 13 hours per semester
  • unspecified - 30 hours per semester
  • unspecified - 7 hours per semester
  • unspecified - 40 hours per semester
Recommended literature
  • Human resource information systems: basic, applications, and future directions. Editor Michael J Kavanagh, Mohan Thite, Richard David Johnson. Los Angeles: SAGE Publications, 2012. ISBN 978-1-4129-9166-7.
  • BASL, J., BLAŽÍČEK, R. Podnikové informační systémy. Praha, 2008. ISBN 80-247-0214-2.
  • FARAHENI, R., S.REZAPOUR and l. KARDAR. Logistics Operations and Management Concept and Models. 1 st ed. Burlington: Elsevier Science, 2011. ISBN 01-238-5203-X.
  • KRÁL, J. Informační systémy. Science s. r. o., Veletiny, 1998. ISBN 80-86083-00-4.
  • RAO, K. Rama Moahana. Services marketing. India: Dorling Kindersley, 2011. ISBN 81-317-3225-8.
  • SODOMKA, P. Informační systémy v podnikové praxi. Praha, 2006. ISBN 80-251-1200-4.
  • STAIR, R. Principles of information systms. S.I.:Cengage Learning, 2012. ISBN 11-336-2966-0.
  • TVRDÍKOVÁ, M. Aplikace moderních informačních technologií v řízení firmy: Nástroje ke zvyšování kvality informačních systémů. Praha, 2008. ISBN 978-80-247-2728-8.
  • VANĚK, J. a R. ŠPERKA. Informační systémy. Karviná: SU OPF v Karviné, 2013. ISBN 978-80-7248-855-1.
  • VANĚK, J. Informační systém firmy. OPF SU, Karviná, 2004. ISBN 80-7248-252-1.


Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester
School of Business Administration in Karvina Marketing and Management (15) Economy 1 Summer
School of Business Administration in Karvina Marketing and Management (12) Economy 1 Summer
School of Business Administration in Karvina Marketing and Management (15) Economy 1 Summer