Course: German for Tourism 2

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Course title German for Tourism 2
Course code CVA/BPNC2
Organizational form of instruction Seminary
Level of course Bachelor
Year of study not specified
Semester Winter and summer
Number of ECTS credits 4
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
  • KARPETA Janusz, PhDr.
  • BOBÁKOVÁ Hanne-Lore, PhDr. Ph.D.
Course content
1. Business letters: external form and layout 2. Enquiry 3. Offer 4. Counteroffer 5. Refusal 6. Reservation 7. Confirmation of the reservation 8. Making changes and confirmation 9. Cancellation 10. Billing 11. Information about hotel services 12. Complaint 13. Handling complaints

Learning activities and teaching methods
Seminar classes
  • unspecified - 30 hours per semester
  • unspecified - 39 hours per semester
  • unspecified - 51 hours per semester
Recommended literature
  • Balcar, B. Slovník cestovního ruchu. Domažlice: Resonance, 2001. ISBN 80-902812-0-6.
  • BARBERIS, P., BRUNO, E. Deutsch im Hotel - Gespräche führen. Ismaning: Max Hueber Verlag, 2000. ISBN 3-19-001646-1.
  • Barberis, P., Bruno, E. Deutsch im Hotel - Korrespondenz . Ismaning: Max Hueber, 2001. ISBN 3-19-001647-X.
  • Bobáková, H.L., Mozielowská, K. Cvičebnice profesní němčiny 1. Karviná, 2011. ISBN 978-80-7248-642-7.
  • Bobáková, H.L., Mozielowská, K. Slovník profesní němčiny. Karviná, 2011. ISBN 978-80-7248-641-0.
  • Höppnerová Věra. Deutsch im Tourismus. Praha, 2008. ISBN 978-80-86929-41-5.
  • Lévy-Hillerich, D. Kommunikation im Tourismus. Plzeň: Fraus, 2004. ISBN 80-7238-298-5.

Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester
School of Business Administration in Karvina Economy of Tourism (13) Gastronomy, hotel industry and tourism 3 Summer