Course: German for Tourism 1

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Course title German for Tourism 1
Course code CVA/BANS1
Organizational form of instruction Seminary
Level of course Bachelor
Year of study not specified
Semester Winter and summer
Number of ECTS credits 4
Language of instruction German
Status of course unspecified
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
  • BOBÁKOVÁ Hanne-Lore, PhDr. Ph.D.
  • KARPETA Janusz, PhDr.
Course content
1. Welcoming guests at the reception and registration 2. Service in the café, the restaurant and the room 3. Giving information to guests and people interested 4. Describing hotels 5. Information about hotel services 6. Telephone service in the hotel 7. Complaints 8. Tours, travel 9. Conveying cultural offerings 10. Car rental and other services 11. Food in the hotel 12. Billing 13. Bidding farewell to the guests

Learning activities and teaching methods
Seminar classes
  • unspecified - 30 hours per semester
  • unspecified - 26 hours per semester
  • unspecified - 64 hours per semester
Recommended literature
  • BARBERIS, P., BRUNO, E. Deutsch im Hotel - Gespräche führen. Ismaning: Max Hueber Verlag, 2000. ISBN 3-19-001646-1.
  • Höppnerová Věra. Deutsch im Tourismus. Praha, 2008. ISBN 978-80-86929-41-5.
  • Lévy-Hillerich, D. Kommunikation im Tourismus . Plzeň: Fraus, 2004. ISBN 80-7238-298-5.

Study plans that include the course
Faculty Study plan (Version) Branch of study Category Recommended year of study Recommended semester